7fbd's Privacy Policy

7fbd ("we", "our", "platform") operates a safe and reliable online gaming service for players in Bangladesh. This privacy policy explains what information we collect about you when you use 7fbd's website, mobile platform, or related services, how that information is processed, and how you can exercise your privacy rights.

This policy applies to all registered users, guest visitors, and anyone who uses 7fbd's digital services. By continuing to use this site, you are considered to have given your consent to the terms of this privacy policy.

7fbd collects only the information necessary to operate our services, ensure security, and improve your experience.

2.1 Information You Provide

• Name, email address, and password (at the time of account registration)
• Date of birth (for age verification — only those aged 21 or above may open an account)
• Phone number (for identity verification and security)
• Payment-related information — such as bKash, Nagad, or Rocket numbers and bank account details (to complete transactions)
• Government document information for identity verification (national ID card or equivalent)
• Any information you provide when contacting our support team

2.2 Automatically Collected Information

• IP address and general geographic location data
• Device type, operating system, and browser information
• Time spent on the platform, pages visited, and usage patterns
• Session logs and technical error reports
• Information collected through cookies and similar tracking technologies

2.3 Transaction Information

• Deposit and withdrawal history
• Betting history, bonus usage, and win/loss records
• Transaction reference numbers from payment methods

7fbd uses your information for the following legitimate purposes:

3.1 Account Management & Service Delivery

We need your information to create and manage your account, process deposits and withdrawals, and properly operate the games and betting services you use.

3.2 Security & Fraud Prevention

Information is used to verify the age of each account, detect multiple accounts, prevent fraudulent transactions, and maintain the security of our platform.

3.3 Customer Support

Your information is used to resolve your complaints and queries, provide assistance via live chat and email, and communicate with you on relevant matters.

3.4 Service Improvement

By analyzing your usage patterns, we improve service quality, plan new features, and make the user experience smoother and more enjoyable.

3.5 Responsible Gaming

7fbd takes responsible gaming very seriously. By analyzing data on your gaming behavior, we can identify problematic patterns and provide necessary support.

7fbd has implemented multiple technical and organizational measures to ensure the security of your information.

4.1 Encryption

Our platform uses SSL (Secure Socket Layer) encryption technology. As a result, all data traveling from your browser to our servers remains fully encrypted and is unreadable to third parties.

4.2 Access Control

Only authorized personnel can access your personal information, and only when required for work purposes. All staff are bound by confidentiality agreements.

4.3 Data Retention Period

We retain your information only for as long as it is necessary. Even after an account is closed, certain information may be kept for a defined period to meet legal obligations. Once that period has passed, the information is securely deleted.

4.4 Security Incidents

If a security breach occurs that may have affected your information, we will notify you in a timely manner.

7fbd never sells your personal information. However, information may be shared with third parties in the following limited circumstances:

5.1 Payment Processors

Necessary information is shared with the relevant payment service providers to complete financial transactions via bKash, Nagad, Rocket, or bank transfer. These service providers follow their own privacy policies.

5.2 Technology Partners

Necessary information may be shared with trusted technology partners for game service delivery, fraud detection, or other technical support. These partners are required to be bound by strict data protection agreements.

5.3 Legal Obligations

We may be required to disclose information under a court order, a lawful request from law enforcement agencies, or applicable law.

5.4 Business Changes

In the event of a change of business ownership or a merger, information may be transferred to the new operator; however, you will be notified in advance and the standards of this policy will be maintained.

Cookies are used on the 7fbd website. Cookies are small text files stored on your device that help improve the functionality of the website.

6.1 Essential Cookies

These cookies are essential for the basic functionality of the site. They are used to maintain login sessions, save form data, and provide security protection. Disabling them will prevent the site from working properly.

6.2 Functional Cookies

These cookies are used to remember your preferences, such as language settings and other personalized settings.

6.3 Analytics Cookies

These cookies are used to collect site usage statistics and improve service quality. The data obtained from them is in aggregate form and does not identify any individual.

You can control cookies through your browser settings. Keep in mind, however, that disabling cookies may cause some services to not work properly.

You have the following rights regarding your personal information:

7.1 Right to Access

You have the right to know what information we hold about you. Upon request, we will provide you with a copy of the information stored about you.

7.2 Right to Correction

If your profile contains incorrect or incomplete information, you may request us to correct it. You can update much of your information yourself through your account settings.

7.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, due to legal obligations or for the resolution of ongoing disputes, it may be necessary to retain certain information for a defined period.

7.4 Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be restricted.

7.5 How to Exercise Your Rights

To exercise any of the rights described above, send an email to [email protected]. We will respond to your request within a reasonable time.

7fbd provides services only to those aged 21 or above. We do not knowingly collect personal information from minors. Age verification at the time of account registration is a mandatory process for us.

If it comes to our attention that a minor has created an account, we will immediately close that account and delete the associated information.

Our servers and infrastructure may be located in various locations. Your information may be processed in different countries; however, in such cases we will maintain the protection standards described in this policy. Applicable legal frameworks will be followed for international data transfers.

7fbd reserves the right to update this privacy policy from time to time. For significant changes, we will notify registered users via email or through a clear notice on the site.

If you continue using the site after changes have been made, you will be considered to have agreed to the updated policy. We therefore recommend visiting this page regularly to stay informed about the latest updates.